What is 3CX and why should I consider it for my voice solution?

What is 3CX ?

3CX is a Phone System which is a software-based VoIP for Windows and Mac that works with SIP standard based IP Phones.

It has a simple to use interface and setup facility.

It is used by big companies for e.g. American Express, MacDonald’s, Holiday Inn and many more

How does 3CX work ?

 You can simply download the platform and run it on your existing IT servers. 3CX can be run on Microsoft Windows Server 2019 and 2016 and can be virtualised in VMware. Or it can be run in Microsoft Azure or Amazon EC2.

3CX has an application for smartphones (Android, iOS and Windows 10), as well as for Mac and Windows, that allow users to use their office extension from anywhere. There is no need for a VPN, DNS, SQL nice and easy set up. Alternativly (or as well as) you can use a traditional IP plastic handset on your desk or use a wifi handset.

Why it’s a good to buy 3CX

Reliable phone system constantly improving every day

It is Plug and Play with IP Phones. To setup a desk phone it’s very easy. The desk phone can be located anywhere it has Internet data connectivity. All you need is the Mac address of the handset or a mobile phone and an Internet connection. With Smart phones and applications it’s easy to setup all you need is your Username and password or QR code.

Transferring calls is easy if you’re on call you can make 5 simultaneous calls which is great.

Voicemail will be emailed to you.

3CX is not only a phone system it has features like Web Conferencing, built in screen sharing, Chat with your Colleagues. Call numbers from web pages easily just by clicking on them.

Using the 3CX admin portal you can easily setup call recording check call statistic for example the wallboard shows how many calls come in, and average call answer time. You can easily add or remove users.

Financially it is the cheapest on the market to set up and to maintain.

0 Comments

Submit a Comment